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The Crew

Meet your guides

Meet the master-plumber-owned, family-operated team of 29 behind Plumbing Outfitters — founded in 2017 by Warren & Ashley Stroud. Background-checked, trained on a standard, and built to guide you.

N 30° · Field ReportPlumbing Outfitters
Rating
4.9
2,256 Google reviews
Serving since
2017
8+ years in Central Texas
Licensed team
29
Master-plumber-trained crew
Communities
29+
Cities & towns on the route
Owner-Operated

Led by the people who started it

Plumbing Outfitters is family-owned and master-plumber-led — the owners are on the tools and on the hook for every job. That's a rare combination in this market.

Portrait of Warren Stroud, Visionary & Master Plumber at Plumbing Outfitters

Warren Stroud

Visionary & Master Plumber

License M-41984

Warren Stroud is the Founder and Master Plumber behind Plumbing Outfitters. He began his plumbing career as an apprentice in 2005 and, over the years, developed expertise across nearly every facet of the trade — from new construction and remodels to residential service plumbing. That broad foundation, combined with a relentless commitment to craftsmanship, led him to establish Plumbing Outfitters. Today, Warren is passionate about raising the standard of the plumbing profession: restoring professionalism, integrity, and exceptional craftsmanship to an industry where homeowners often struggle to know who they can trust. As a Master Plumber and industry leader, he remains committed to developing skilled tradespeople, serving the Central Texas community, and ensuring every customer receives honest recommendations and quality work that stands the test of time.

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Portrait of Ashley Stroud, Co-Owner, COO & Master Plumber at Plumbing Outfitters

Ashley Stroud

Co-Owner, COO & Master Plumber

License M-46455

Ashley Stroud is a Master Plumber, Co-Owner, and Chief Operating Officer of Plumbing Outfitters. As the company grew, Ashley became increasingly involved in every aspect of the business — from operations and marketing to recruiting, finance, and strategic leadership. Wanting to lead with both business expertise and technical credibility, she pursued her plumbing licenses while helping grow the company, ultimately earning her Master Plumber license. She believes strong leadership begins with understanding the trade, and has worked to become as confident on the technical side of the industry as she is in leading the business. Today, Ashley is passionate about developing leaders, mentoring the next generation of skilled trades professionals, and building a company where employees build meaningful careers while customers receive an exceptional experience. She believes businesses have the opportunity to elevate both the trades and the communities they serve through integrity, professionalism, and a commitment to continual improvement.

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A Team of 29

More than plumbers — a vetted, trained crew

What began as a one-person endeavor in 2017 has grown into a team of 29. Every guide is held to the same standard, so the experience stays consistent as we grow.

Master-Plumber Led

Owner-operated by a licensed master plumber — not a rotating cast of subcontractors. Code-compliant work, every job.

Background-Checked & Drug-Free

Every technician is background-checked and part of a drug-free workplace, so you can trust who's at your door.

Trained on a Standard (CHAMPS)

Our CHAMPS culture means each guide is aligned, developed, and held to a standard — so you get the same 5-star visit every time.

Family-Owned Values

We hire for character first, then craft — apprentices to master plumbers — and treat your home the way we'd treat our own.

Meet the Pack

The guides behind every visit

Portrait of Jess Shaw, Service Technician at Plumbing Outfitters

Jess Shaw

Service Technician

Portrait of Christina Hatley, Admin Lead at Plumbing Outfitters

Christina Hatley

Admin Lead

Portrait of Amy Ponce, Dispatch Lead at Plumbing Outfitters

Amy Ponce

Dispatch Lead

Portrait of Myriah Sandifer, CSR Lead at Plumbing Outfitters

Myriah Sandifer

CSR Lead

Portrait of Gregg Stroud, Warehouse Manager at Plumbing Outfitters

Gregg Stroud

Warehouse Manager

Portrait of Noah Rinehart, Journeyman Plumber at Plumbing Outfitters

Noah Rinehart

Journeyman Plumber

Portrait of Brandon Jones, Journeyman Plumber at Plumbing Outfitters

Brandon Jones

Journeyman Plumber

Portrait of Melvin Haddix, Journeyman Plumber at Plumbing Outfitters

Melvin Haddix

Journeyman Plumber

Portrait of Kyle Leeper, Journeyman Plumber at Plumbing Outfitters

Kyle Leeper

Journeyman Plumber

Portrait of Jorge Reyes, Licensed Plumber at Plumbing Outfitters

Jorge Reyes

Licensed Plumber

Portrait of Matthew Ford, Licensed Plumber at Plumbing Outfitters

Matthew Ford

Licensed Plumber

Team questions, answered

Are Plumbing Outfitters' technicians licensed and insured? +

Yes. Plumbing Outfitters is a licensed and insured, master-plumber-owned company (License M-41984). Every job is performed to code under our Responsible Master Plumber.

Are your plumbers background-checked? +

Yes. Every technician is background-checked and part of a drug-free workplace, so you always know who's coming into your home.

Will I get the same quality of service no matter who shows up? +

That's the whole point of our CHAMPS culture. Our process is systemized and every guide is trained to the same standard — so you get a consistent, respectful, 5-star visit regardless of which team member arrives.

How big is the Plumbing Outfitters team? +

We're a team of 29 — large enough to deliver world-class, same-day service across Central Texas, but still family-owned with a main-street-plumber feel.

Learn more about our story, what we stand for in our mission & vision, or see what neighbors say.

Your guide for all things plumbing

Trusted guides, ready when you are

Call the Outfitters or request service online — you'll get a background-checked, master-plumber-led team that explains your options first. No dispatch fee across Taylor, TX and beyond.

100% Satisfaction Guarantee Mon–Tue: 7:00 AM – 5:00 PM · Wed–Fri: 7:00 AM – 8:00 PM
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