Privacy Policy | Plumbing Outfitters

Last updated: July 27, 2026

Plumbing Outfitters ("we," "us," or "our") is a master-plumber-owned plumbing company serving Central Texas from 24 CR 496, Taylor, TX 76574. Texas Responsible Master Plumber license M-41984. We respect your privacy. This policy explains what information we collect through plumbingoutfitters.com, how we use it, and the choices you have. It applies to this website and to the residential and light-commercial plumbing services we provide.

Human / legal review required. This page is an engineering compliance draft structured for launch readiness. Final legal positions must be confirmed by the account owner and counsel before treating this text as final advice.

Information we collect

You give us information directly when you call, submit a form, book online, request a free second opinion, or apply for a job. That can include your name, phone number, email address, service address or city, and details about your plumbing need or quote. Job applications may also include work history and a resume.

We also collect limited technical data when you visit the website, such as IP address, browser and device type, and pages viewed. Optional measurement cookies run only after you allow them in our cookie banner (or under the US opt-out model described below).

How we use your information

To schedule, perform, and follow up on plumbing services you request
To answer questions, review quotes, and confirm appointments
To send service reminders or updates you agree to receive
To review job applications
To protect forms from spam and abuse, and to meet legal requirements
To improve the website and our service when optional analytics are enabled

Text messages (SMS)

Our forms include an optional, unchecked checkbox for text message consent. We only send you text messages if you check that box or otherwise ask us to text you. By opting in, you agree to receive text messages from Plumbing Outfitters about the purposes named next to the checkbox, such as scheduling, appointment reminders, and service updates.

Message frequency varies based on your service needs
Msg & data rates may apply
Reply STOP at any time to unsubscribe. Reply HELP for help
Consent is not a condition of purchase. You can get service without opting in
We do not share your mobile number or your opt-in consent with third parties for their own marketing

Outbound customer texting may use business tools such as Hatch and ServiceTitan Chat. A2P 10DLC registration status is pending confirmation with the account team.

Cookies and tools we use

Necessary cookies keep the site secure and working, including remembering your cookie choice (po_consent). Optional analytics cookies run only after you accept them in the banner, or under the default US opt-out model until you decline.

Tools currently used on this website include:

Google reCAPTCHA to protect public forms from spam and bots
ServiceTitan Scheduling Pro for online booking when you choose Book Online
Wells Fargo Retail Services for financing applications on Wells Fargo's hosted pages (not card entry on our site)
CI Web Group form relay / hosting to deliver form submissions to our team securely

Google Tag Manager, Google Analytics, WhatConverts call tracking, and any advertising pixels are not wired in this Hydra build until a confirmed client-owned container ID is placed in site configuration. When those tools are added, this policy will be updated to name them.

How we share information

We do not sell your personal information. We do not share it for cross-context behavioral advertising. We share information only with service providers that help us run the business (scheduling, messaging, spam protection, hosting, and financing partners named above), and when the law requires it.

Payment security

We do not collect credit or debit card numbers on this website. There are no card entry fields here. You pay at the time of service using the method we agree on, and card payments are handled through secure payment tools, not through this site. Financing applications are handled on Wells Fargo Retail Services' secure website.

Your California Privacy Rights - Do Not Sell or Share My Personal Information

California residents have rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). Even if you live outside California, you may contact us with the same requests and we will respond in good faith.

Categories of personal information we collect

Identifiers such as name, email, phone, and service address when you submit a form or book service
Commercial information such as the services you request and notes about your plumbing need
Internet / network activity such as pages viewed and technical browser data, and optional measurement cookies when allowed
Professional information when you apply for a job (work history, resume)

These categories may be processed by the tools listed above (reCAPTCHA, ServiceTitan Scheduling Pro, form relay, and Wells Fargo for financing applications).

CPRA sharing disclosure

We do not sell personal information. We do not share personal information for cross-context behavioral advertising as those terms are defined by California law. If that ever changes, we will update this section and provide a clear opt-out.

Your rights

Right to know what personal information we collect and how we use it
Right to delete personal information, subject to legal exceptions
Right to correct inaccurate personal information
Right to opt out of sale or sharing (we do not sell or share today)
Right not to be discriminated against for exercising these rights

How to opt out or make a request

Use the on-site choice: reject non-essential cookies in the cookie banner, or email us with the subject line "Do Not Sell or Share."
Global Privacy Control (GPC) is honored. When your browser sends a GPC signal, advertising-related storage stays denied on this site.
Contact us at info@plumbingoutfitters.com or (737) 313-8208. We may need to verify your identity. You may use an authorized agent.

Data retention and security

We keep personal information only as long as we need it for service records, warranties, taxes, and legal requirements. We use reasonable safeguards to protect it. No website or storage method is completely secure, but we work to protect your information.

Children's privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

If we change this policy, we will post the new version here and update the date at the top of the page.

Contact us

Questions about this policy? Reach Plumbing Outfitters at 24 CR 496, Taylor, TX 76574, by phone at (737) 313-8208, or by email at info@plumbingoutfitters.com. Texas license M-41984.

Please also read our Terms of Service. They explain the terms that apply when you use this website or book service with us.